Data and Refund Policy

Data and Refund Policy

Data and Refund Policy

We work in strict compliance with the GDPR, never share your information with any third party, and all information provided is treated in the strictest confidence. Once our herbalist has assessed the condition, based on the information you have provided, you will receive an email with our recommended treatments.

You are able to cancel your appointment by providing at least 24 hours’ notice. If you do not keep the appointment made, and you do not advise us within this time, you will not be eligible for a refund. Patients can cancel/reschedule the appointment by email at consultation@oilsandherbs.co.uk, at least 24 hours prior to the appointment from their registered email id or contact number. Refunds will take 7-15 working days.